Returns & Exchanges

We want you to be completely satisfied with your purchase; if you are not, you can return any fashion item in its original condition within 30 days of receipt. All proceeds from our shop support life-changing research and care for people living with diabetes.

1

Pack Your Items

Place the unworn fashion items with original tags attached into the original packaging or a secure mailing bag.

2

Complete the Form

Fill out the returns form included in your delivery, indicating the reason for return and whether you require an exchange or refund.

3

Attach the Label

Affix the provided pre-paid or standard returns label to the outside of your package, ensuring any old shipping labels are covered.

4

Drop Off and Track

Take your parcel to the nearest Post Office or designated drop-off point and retain your proof of postage until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing